Staffing rates, roles and requirements

Overview

Staff penalty rates

Penalties are incurred when a staff member works during a period that is affected by any of the following circumstances. These penalties also apply to the staffing component within the block hire periods of a booking.

• A 20% penalty applies when the staff member works after 11pm or before 6am during the weekday period, (Monday – Friday) 
• A 25% penalty applies when the staff member works on a Saturday
• A 50% penalty applies when the staff member works on a Sunday
• A 150% penalty applies on a Public Holiday

Note: There must be a 10-hour break between calls and a paid half hour meal break after each 5 hour session. If breaks cannot be taken due to the nature of the event, the half hour in lieu is charged at a “double time” rate.

Staffing position duties

Front of House (FOH) Supervisor

This role is that of a safety officer. To ensure the safe operation of the venue and its facilities; including patrons, the hirer, the hirer’s associates and all staff.

Front of House/Bar

To assist the FOH Supervisor and Box Office Manager in their duties.

House Technician

This role is that of a safety officer. To ensure the safe operation of the venue, its facilities and all equipment. This position answers to the FOH Supervisor.

Staffing level guide

Zenith Theatre Auditorium 

Non ticketed events and community events

Ticketed events

Joe Ciantar Music Rehearsal Studio

• 1 x FOH Supervisor (additional charge)

Note:   Due to increased Council WHS Policies, the Theatre has now an obligation to supply trained staff at ALL events subject to audience numbers. This cost will be passed onto the hirer.

Seminar Room and Joe Ciantar Music Rehearsal Studio

Additional staffing levels for the Joe Ciantar Music Rehearsal Studio and Seminar Room will be determined on a case by case basis.

Staff requirements

Please note the following:

• FOH Duty Manager must be on duty while the client or guests are in any part of the venue.
• House Technician must be on duty while the client or guests are in any part of the venue.
• All  technical  and  duty  management  staff  including  the  Box  Office  manager  are required on site 1.5 hours before guests / public arrive on-site.
• All technical and duty management staff are required to remain on site until all guests / public have vacated the venue and the venue is returned to its standard operational mode.
• Ushers and assistant box office staff are required on site 1 hour before guests / public arrive.